Staybridge Suites Temecula - Wine Country, an IHG Hotel - Temecula, California

Mario Alberto Espinosa (Pimpoyo)

Deja que desear el aseo de las habitaciones encontramos suciedad en las alfombras y debajo de las camas asi como en la alacenas

Amanda Diaz

We’ve stayed at this property (4) times now for our kids soccer tournaments. The past 3 have been great with no issues. Nice clean rooms and pool/area.
Unfortunately this year was a disaster, we showed up at 2 to see if we were able to drop our things, they said the room wasn’t ready yet. No problem, I wasn’t upset because I knew it was before check in. So we head to our next soccer game and head back at 530pm. Waited in line for 45min (with our 5 young kids) for the front desk to tell me our room isn’t ready yet. We were a bit disappointed because we all wanted a shower after being out all day.
So I told the receptionist we’d go have dinner and come back.while sitting at dinner at 7pm we got a text that unfortunately our room wasn’t ready unavailable. We dismiss dinner about 730 and headed to the front desk.she says there’s a maintenance issue with our room (the suit, suited to sleep 8 people, we have 7 in our family) she couldn’t explain what the maintenance issue was and our only option was to accept 2 (1 king) bed rooms. Needless to say my husband and I had to stay in different rooms and some of our kids didn’t have a place to sleep, we crammed in the 1 bed per room and on the couch. Clearly they over booked the hotel and we got the dump. In the future, we’ll find another place to stay even if we pay more $.
Future guests beware this could happen to you.
With 5 young kids and multiple events happening that same weekend we really didn’t have an option and that’s bad business, especially for returning guests.

Divanalv

I arrived to the property receiving a warm welcome. There was a social hour scheduled in about 20 minutes from then. The social hour was great. I met a few people and that was really cool.The morning breakfast was awesome! There were great choices everyday. The staff was friendly and helpful. The rooms were also really nice. I would definitely return.

Drea

From the moment we checked we had excellent service. The room was amazing and had a full kitchen. Enjoyed our stay. Only problem was the sofa pull out bed which was not comfy at all. Other than that the jacuzzi was a hit and the cocktail hour on Monday and Tuesday that we were there.

Mike

My buddies and I stayed in a 2-bedroom suite that provided each of us with our own bed. Also, we had a full kitchen and a living room. That made for a much better experience for us to hang out together as opposed to two rooms with 2 beds each. The staff was outstanding and Dominic was very helpful. We'll definitely stay here again on our next golf trip.

Thanks for a great stay!

Steph

This was a great stay for my family. Three children, myself and husband stayed here. It was nice to have a kitchen setting with children. Everything in the room was clean and in working order. The staff was very nice. Breakfast in the morning was nice, and every day we stayed there were different options. The Social Monday evening event was nice and different than what I've ever seen from hotels. So, very nice!

Shelli Omphroy

Friendly staff, we were able to walk to restaurants and stores because the traffic was very heavy on the main road. Easy access to the freeways. Bathroom was small, a bit tough for two people to get ready and it could use a good scrubbing. also, the bed was very firm. I thought the price of the stay was too high for what we got.

JMUN3

All staff members were a pleasure to interact with from the moment we arrived. They answered any questions we had. The suite itself was larger than we had expected and everything inside was clean, well designed, and appeared to be fairly new. The one major suggestion I would make is to install a safe to store valuables in every suite. We had nowhere to securely store jewelry, laptops etc.