Rodeway Inn & Suites Thousand Palms - Rancho Mirage - Thousand Palms, California

Lina Ishtar

La habitación es buena, el detalle es el baño, el piso está maltratado al igual que el de la ducha. El servicio es bueno, el personal es muy amable.

Bernardo Lopez

Habitaciones viejas mal cuidadas sábanas sucias baño quebrado no microwave aire acondicionado mal estado y además el check in a las 4pm .de lo peor rodeway inn

Noemi

Positive: i liked that they didn?t charge a hold, just a card just in case for incidentals. Negative: they charge to check in early and check out late. i paid extra to check in early so i can go out. by the time i got back to the room it was late. my room the lights in the bathroom and bed didn?t work. i changed rooms and the employee was rude

Andra Christine

Very run-down motel. Do not recommend. We had a 3 night stay but checked out the next morning and went to another hotel. The floors were dirty, had to wear socks and they turned black. The sheets were stained. One bath towel for 2 guests. 2 pillows for a king-size bed. It looks as though it's a hotel for drug users. I booked this online, and in person, it's nothing like the pictures. All in all, it's a very dirty hotel! DO NOT RECOMMEND!!! Beware!

M A

Best Western was full and this Rodeway Inn was so cheap I decided to give it a try. Now I know why they say you get what you pay for. When I arrived the location and people hanging out here made me feel unsafe but I already booked the room. Inside the room everything was dirty/grungy. It was 108° outside at 10pm and after turning the AC on it didn't feel comfortable in the room until the next morning. The floors and walls had dirt stains, there was dead bugs on floor and in the tub. The toilet didn't flush, the AC worked but was literally falling apart (outside covering hanging/broken) The toilet bowl, seat and the tub were stained. The paint was peeling. Burning hot showers dont have cold water we were forced to rinse off and get out ASAP! No electric outlets so I had to go to Walmart to buy an extension cord to charge my phone and unplug the TV to plug in the extension cord. The laundry room was out of service, the ice machine was broken, no coffee or microwave in rooms. Tried to call front desk when toilet wouldn't flush but phone didn't work. No dial tone as if it wasn't even plugged in. Had to use my cell phone. At 3:30 am we woke up from hearing people yelling and cursing. Tried to get a few mins late check out was told it's a $50.00 charge. This place was definitely not worth the $80. It's mind boggling how much more you get for $30 more at Best Western Plus.

Lindsey Red

Clean comfortable beds and soft sheets.. staff were nice. Loved that there was a fridge and microwave in the room. Didn't have to leave my driver's license when borrowing the community hairdryer.

Andrew Hwang

Terrible experience. Reserved for two nights. Checked out after the first night. Could not stand a second night.

Room is for 2 guests. There were bath towels for 1 guest. There were 3 pillows on the bed, not sure if that is meant for 1 person or if the second person is meant to share a pillow.

Hair in the sink.

Shower curtain installed incorrectly so it doesn’t stay shut.

The location is next to a trucker station and the freeway so it is very loud. The walls are so thin the trucks sound like they’re parked and running in the bedroom.

Ceiling is so thin someone walking above rattles the whole place. And when someone above flushes the toilet or turns on the shower it sounds like pipes are going to burst in your room.

The place was relatively empty judging from the amount of cars parked (and now I know why). I don’t understand why the person booking the rooms put everyone on the side of the building that is closest to the truck station instead of the opposite side which should be quieter.

After the first night we came back to the room just to take a shower and leave but was locked out. Keycard no longer worked. Had to renew the key access at the front desk.

The security/dead bolt for the door did not align correctly so the door could not be secured.

Not worth staying here.

Sharon L

Outside looks very nice, inside another story. Key card did not work (Room 119), so they brought us a card for the room next door. That room had a non working fridge, (room 120) needed for meds. He came back with a new card and put us in original room. The old, blond furniture had to be from the 50's. It appeared clean but really beat up. The mattress was actually comfortable, but with the way the rest of the room was, we felt a little leery of it. The bathroom and vanity area actually appeared to be new. The thresh hold on the floor of the doorway was dangerously bent up and caught our foot several times. The whole HVAC unit under the window worked but the framework was all broken apart! The only place to sit, other than on the bed was on one of those thin plastic scoop hard chairs from the 70's! The chair was set at a scratched curved piece of old kitchen countertop. No way to really relax. No coffee in room or in office. (Claimed a storm and wrecked their coffee machine?) The room was large No additional toilet paper in room only a small amount on roll in room. Had to walk to office to get an additional roll. In morning when we were about to load up and leave we heard sirens and found a hook and ladder truck parked behind our vehicle and an ambulance. They were on the second floor with an apparent "medical emergency"! Appeared to be drug issues and the paramedics left with out taking anyone. No smoke or fire involved The man at the front desk for check in was polite and professional with his customer service. He was behind a plastic wall the locked out admission to the front lobby. This place really needed to be totally remodeled and in no way should have cost $121.00, From the people walking around the area it appeared that it may have been in a known drug neighborhood, or at least the clientele were. The grounds were well manicured and clean.