Oasis Inn & Suites 29 Palms Near Joshua Tree National Park - Twentynine Palms, California

Jorge G.

Un lugar muy tranquilo ..esta muy limpio y la gente que trabaja es muy amigable..piscina y el jacuzzi fabuloso..recomiendo este hotel para descansar y disfrutar

Marcos M.

Agradable lugar y los Martes tacos gratis después de las 5:00pm si te hospedas en el ahi.

DAVID B.

Camas confortables y buen servicio

Thomas B.

I have stayed at the Oasis Inn and Suites numerous times over the last year. I drive from Vegas to Twentynine Palms every month to catch up with old friends and visit the NP, and stay at the Oasis every time I can.

I have never had a bad experience at the Oasis. The rooms are clean, comfortable and quiet. Front desk and staff are always gracious and helpful, free parking, and convenient to everything.

Never had a chance to try the on-site restaurant, but I have another night booked in a couple of weeks and will definitely check it out.

I know some folks have posted negative reviews. But when I find an Inn that checks all the boxes for cleanliness, comfort, quiet surroundings, great staff and no “bait and switch” tactics, they’ll have me come back time and time again. I find the Oasis lives up to its name. A true Oasis in the desert.

Manas S.

Disappointing Experience at Oasis Inn and Suites Joshua Tree - 29 Palms
⭐

The stay at Oasis Inn and Suites Joshua Tree - 29 Palms was disappointing and fell short of expectations. Upon early arrival, the receptionist requested an additional fee for early check-in, which was understandable. However, the real issues began at the official check-in time.

Despite returning at 5 PM, two hours after the stated check-in time, the assigned room was not ready and had not been cleaned. This is unacceptable, considering guests pay for every hour of their stay. The staff's request for an additional 20 minutes to prepare the room was frustrating, especially since alternative ready rooms were not offered.

The room itself was described as "okay," but lacked basic amenities such as an AC remote control, which is essential for guest comfort. Noise levels were also a concern, with lobby activity being clearly audible from the room, potentially disrupting rest and relaxation.

The check-out experience was equally disappointing. A receptionist was observed smoking outside, neglecting waiting guests who needed to complete their check-out process. This lack of professionalism and attention to customer service is unexpected from a hotel that aims to provide a comfortable stay for its guests.

While the hotel's location near Joshua Tree National Park is convenient, the overall experience was marred by poor service, lack of room readiness, and inattentive staff. These issues significantly detract from the value proposition of the hotel, especially considering its proximity to a popular tourist destination.

The stay at Oasis Inn and Suites Joshua Tree - 29 Palms was unsatisfactory. The hotel needs to improve its check-in procedures, room preparation, and staff responsiveness to meet basic hospitality standards and ensure a more pleasant experience for future guests.

Charles K.

Arrived in the lobby about an hour after booking online through Expedia. The front desk was unattended. We patiently waited 10 min, thinking the clerk might be in the washroom. After 15 min we called the hotel number which went unanswered. After 45minutes total of waiting WE LEFT having to wake our 11 year old son now asleep on a lobby chair. After a 6 hour flight, 2+ hour ride up from LAX we ended up paying double across the street for a second hotel room. The next morning the front desk staff refunded our Expedia reservation, and offered a discounted rate if we chose to spend another night. Being in town for climbing and camping we explained that the last night our our trip we'd be back to take the offer. 12 days later we returned only to be told no such note on file, no credit, no discount..
By the clerks attitude, we assumed that he was the missing clerk from the first night who probably got in trouble. The hotel had added an electronic door bell to the front counter in between our first and second visit. Both of which we never actually stayed at the hotel.

Although cheaper than other options in the area I don't not recommend this place.

Andrew

Positive: Great service, room had plenty of space, nice fridge, and nice seating areas. Negative: The shower pipe made a high pitched noise, the sink plunger didn't work well, the coffee maker operation didn't work well, the TV was kind of small but not a problem.

บิน ?.

I had one of the worst hotel experiences. The door wouldn't close unless slammed shut, gap on the door that compromised my privacy. I reported this to the staff, but they claimed they couldn't do anything about it. When I asked to switch rooms, they offered alternatives at an additional cost. Unwilling to pay more, I stayed in the room. However, noisy neighbors partying until 2 AM, blasting music and screaming, made it impossible to sleep. I had to call the front office twice to request quiet. I didn't sleep until 3 AM and had to wake up at 6 AM for plans. Absolutely unacceptable. 0 stars.