Mau House Cat Hotel - Richmond, California

Nadia D. M. B.

Absolutely recommend Mau House Cat Hotel! Our senior cat, Alice, stayed there for a week, and we couldn’t have been happier with the care she received. The owner stayed in constant communication, sending us pictures and updates to ensure Alice was comfortable throughout her stay. It’s clear that everyone at Mau House adores cats and goes above and beyond to provide the best possible care. We’re extremely grateful for this wonderful experience and highly recommend them to anyone looking for a safe, loving place for their cat.

Frances R.

Waffles has stayed here now at least 3 times. Every time, the care and consideration from staff and Julie herself is just fabulous.
They're great with his daily meds too! He's such a people cat and they really get that.
I've had situations come up, and they're so understanding when it comes to figuring out drop offs and pick ups. Going through that right now actually!
Seriously so grateful for them, we drive from Hayward to bring him there!

Sam N.

I had a very good experience here.

I knew the cats were very well taken care of. They were nice enough to share some photos while we were away. Both Kona and Zelly didn't really want to leave, haha.

The price is reasonable. A lot better than a lot of cat hotels in the area.

It was nice to know that our kitties were with people who love animals and they had a good time there.

All in all, I would recommend it and return.

Devonya B.

Absolutely love this place! We boarded our car there for the first time a while ago and it was amazing. They treated her so well! Also, the rooms are super roomy! Staff is kind and very responsive. Looking forward to boarding with them again.

RL R.

I can't say enough good things about Mau House. The owner Julie is responsive, compassionate, and clearly very experienced with cats. Lizzy the cat had lost her human, and we needed to board her until we could find her a new home. She had been through a lot, but came to feel safe and comfortable at Mau house after the most difficult of circumstances. Julie treated her like family, and sent us pictures to reassure us that the cat was adjusting ok. At one point, Julie had some concerns about Lizzy's health, and she offered to take her to the vet for a very fair hourly rate, if we were unable to. We were concerned about how to find kitty a new home. As it turned out, Julie and Lizzy bonded to the point that Lizzy got adopted as the Mau House mascot. Mau House really does love cats! The whole experience couldn't have been any better. I've been volunteering in animal welfare for many years, and the care Lizzy got is as good as it gets.

Betty K.

We boarded two cats here for the first time. It was important for us to find a secure and safe facility as one of our cats is an escape artist. We were able to tour the place beforehand. The place is clean, has lots of natural light, and the rooms are well appointed. We were happy with the experience and will likely book at Mau House again in the future 🐱.

Daniela

This was my first time having to board my cats so I was more nervous than anything and worried about finding a caring & clean place for my babies. Last minute Julie was able to accommodate my two cats for the days I needed. The room was spacious for the both of them to board together. I really liked that it was cats only. One of my cats isn't keen on dogs so it made me feel better she wouldn't have to smell dog scent or hear barking that would make her anxious or uncomfortable. Julie is very kind and you can tell she just loves cats and animals in general. She spoiled my kitties and I came back to them healthy, clean and happy! I will definitely be using Mau House Cat Hotel again if I ever need my cats to be cared for while I travel. Great price, great service, great space!

Deborah

This place is amazing! If you need to board your cats I highly, highly recommend this place! In the past we had a neighbor come by to feed our cats, but noticed they would do things like pee on our bed as what I assume was a sign of stress that we were gone. At Mau house Julie sent photos and updates daily reassuring me my babies were in good hands. The cats have actual room with windows to hang out in and she let's them roam around the facility if they are interested. Our cats got great care and plenty of love. Totally recommend if you need cat boarding!