Executive Residency by Best Western Victorville - Victorville, California

Marco V.

Estaba muy bonito el cuarto pero la atención de la recepcionista muy mala muy resista y discriminanadora yo iba con mi familia manejé bastantes horas llegué ya muy tarde y traía mi bebé de un año y medio y mi niña de 11 y mi esposa entonces hacía mucho frío y veníamos cansados queríamos llegar y descansar pero pasó que yo soy miembro de Best Western Hotel y siempre viajo yo solo mucho por el trabajo pero en esta ocasión fue viaje familiar y siempre pago en efectivo el cuarto y el depósito con tarjeta de crédito o en efectivo pero resulta que la señora que está esa noche me ido ir al banco porque no me quiso recibir el pago de cuarto en efectivo y el depósito con tarjeta de crédito o en efectivo también el depósito así que tuve que buscar un banco que el más serca estaba a 18 minutos de ida y 18 minutos de regreso así que ya sabrán mi Coraje y de pilón no nos pudimos bañar porque cuando me metí a la regadera la presión de el agua botó la parte donde sale el agua y no te puedes bañar sin esa parte porque la presión del agua Hera tan fuerte que lastimaba la piel así que si es la primera ves que me pasa todo esto en un hotel de BestWestern y así es estuvimos dos días sin bañarnos y con miedo a pedír alluda porque la atención es pésima y racistas pero yo por mi parte no vuelvo a ir ese hotel jamás

Luis M. R.

La habitación excelente, rentamos lo que se llama una suite pues tiene dos habitaciones, en una de ellas una cama queen y en la otra dos camas de igual tamaño, los colchones sumamente confortables y permiten un descanso sensacional!, me gusta. Los colchones rígidos debo aclarar.||Las instalaciones en general en buen estado! Me habría gustado decir en excelente estado pero no es así, requieren un poco de mantenimiento, creo que valdría la pena dárselo!||El desayuno bufete comprende cereal con leche, huevo, hamburguesas o carne, café, jugó, pan integral o blanco y pan de dulce, ósea que puede decirse que está muy completo! Ah casi olvido los waffles!!!||Por lo que respecta a la alberca hoy vi que se estaba empleando es pequeña pero ideal para los niños, el ares deportiva solo cuenta con una elíptica una caminadora y una bicicleta estática, suficiente para quien quiere ejercitarse un poco!!!!||En términos generales, buen servicio por el costo!

Tiffany M.

It was a beautiful hotel, very nice comfortable rooms. I highly recommend that the hotel adds more cooking utensils such as a pot or a pan in the room, maybe a spatula. The reason I gave it four stars was because the maids never came to check on us, not once. I requested many times for a broom to be sent up to the room which never happened. I always had to go downstairs to get the towels, linens, toilet paper, etc. I requested dish soap, but I had to go buy my own because they said the box they ordered of dish soap got lost in transit. I vacuumed the room myself, luckily I found the vacuum outside of the employee only room. I vacuumed it and then returned it since nobody came to help clean the room or ask if we needed anything after staying there for 6 days. Another thing is the elevator does not seem safe because it shakes very bad as if it’s having trouble. I love how the pool is indoor. The only thing I could say about that is it smelt very strongly of bleach. Also, the breakfast was not really good. I was hoping that there was gonna be a waffle maker and sausage, but it was just an omelette and soggy bacon every morning with some danishes and yogurt. I was disappointed about the breakfast because I had high hopes for this hotel since it was one of the nicest looking ones that I stayed at in the High Desert. They have their own laundromat but they do not have a quarter machine so make sure to bring your own. This hotel can easily be one of the nicest hotels up here in the High Desert if they fix these things and if management really gets on the staff about checking on the rooms and accommodating guests needs.

Anthony M.

I recently stayed at the newly renovated Executive Residency Hotel, and it was a delightful experience. The sleek, modern lobby set the tone for a warm welcome and efficient check-in by courteous staff.

The room was a highlight, featuring contemporary furnishings, a comfortable bed, and a well-appointed workspace. The bathroom impressed with modern fixtures and a spacious shower.

Overall, the renovations have significantly enhanced the guest experience at Executive Residency Hotel, making it an excellent choice for both business and leisure travelers. Highly recommended! Kids loved it too.

Anand K.

I recently had a fantastic stay at the renovated Executive Residency Hotel. The modern lobby, friendly staff, and smooth check-in made a great first impression. The room was excellent, with stylish furnishings, a comfy bed, and a good workspace. The bathroom stood out with its modern fixtures and spacious shower.

The upgrades have really improved the hotel, making it perfect for business or leisure stays. Highly recommended, specially for families!

Ronin H.

Great experience! Delicious breakfast! Friendly staff. Fresh coffee for a long day of travels. Room were clean, big with great showers. 👍 Frontdesk lady was nice and knowledgeable ||I would love to come back and stay here again. ||Thank you for the exceptional service.

arsenio S.

I recently stayed at the Executive Residency by Best Western Victorville for a basketball tournament, and it was a great experience from start to finish. The indoor pool was a standout feature, offering a relaxing and fun way for my kids to unwind after a day of games. My family and I greatly appreciated the convenience of the complimentary breakfast each morning, which provided a variety of delicious options to start our day right. The hotel itself was clean, which added to our comfort and peace of mind. I will definitely stay here again for trips in the near future.

Bharti B.

I've been having a great time at the Executive Residency by Best Western Victorville. The hotel is fairly new and is always very clean. I love having a small kitchen in my room a lot. Everyone here is nice, but one guy has really stood out. Tammy is always there for me and helps me with all of my little problems. She's been wonderful. Happy to help, Tammy. We didn't plan to stay here, but we're glad we did. The front house was warm, welcoming, helpful, and friendly. I was with my family, and if I need to, I'll be back here. I believe this business is great!!