Countryside Apartments - Poway, California

Alexandra H.

Very nice neighbourhood, the maintenance guys are always very polite and helpful. From the office we love Eddie, he is the best. Grateful for his help with any issue, he gets things done!

Sabrina B.

Thank you so much to Rene the maintenance gentleman who is part of Countryside Apt crew. He was not only quick to attend my maintenance ticket opened earlier this morning but he got the job done! Anytime I have a maintenance issue he’s always respectful of my home (and pet), shows up in a timely manner, and always gets the issue at hand resolved. His character is truly humble, and I am grateful for his knowledge when it comes to maintenance required. Thank you Rene!

Cathy B.

Very pleased to be a resident, with particular thanks to Susy and José for being so helpful! Service requests are addressed quickly and thoroughly, and I appreciate how the property is kept nice and tidy for the tenants here.

Jayaprakash M.

I recently had the pleasure of working with Susy Saldana, Community Assistant Manager, while booking my apartment at Countryside Apartments. I must say, Susy exceeded my expectations in every way possible.

From the moment I contacted her, Susy's coordination and communication skills were excellent. She provided all the necessary information in a clear and concise manner, answered all my queries with patience, and made the entire booking process seamless.

Susy's customer service skills are truly remarkable. She was friendly, professional, and went above and beyond to ensure that I had a smooth experience. She even followed up with me after the booking to ensure that everything was to my satisfaction.

In addition to her excellent coordination and customer service skills, Susy demonstrated great knowledge and expertise in the apartment rental process. She was able to guide me through the available options, provide valuable insights and help me make an informed decision.

Overall, I had a fantastic experience working with Susy Saldana, Community Assistant Manager at Countryside Apartments. Her excellent coordination, customer service, and expertise are truly commendable. I highly recommend her to anyone looking for an apartment in the area. Thank you, Susy, for all your help!

XameponK

I am a previous resident who is moving back into Countryside because I loved my experience there. While the apartments are a bit dated (carpet throughout, and white appliances in some units, though we got one with stainless steel so this is probably changing) you really get great value for the price. The location is very central for Poway and despite being close to Poway Rd the community is very quiet. The maintenance is amazing and quick to respond with lasting solutions not just band aid fixes. The office team is very friendly and is always willing to help. Janet and Susy, the property managers, definitely cares about the property and are very attentive to resident issues. Apartments are spacious, a bit hot at times but some fans fix the problem easily. Easily one of the best places to live in Poway!! I'm looking forward to living here again!

Madison W.

Suzy gave my family a lovely tour of a few apartments and the facilities. Very beautiful apartments. Definitely will be applying and hopefully moving in soon.

Tyler D.

I honestly wish I could give 0 stars. This place is a hell hole. The staff used to be amazing, but they even had to leave after everything management has been doing. They won’t do anything about our upstairs tenants being way overly loud past 11pm all the way till 4am even past that sometimes. Especially when someone has something like brain surgery you should do something about it and not have us have to go around you straight to corporate or the cops to post an official noise complaint. And the gym or pool being closed all the time cause they can’t keep it clean or running. Or just the people in the office being extremely rude whenever you ask anything. Worst apartment complex I’ve ever lived in.

Ramya P.

Thank you, Sonia Ortega!!!
I would like to take a moment to express my sincere thanks to Sonia Ortega, the Community Manager at Countryside Apartments in Poway.
Sonia's dedication to her job and residents is evident in everything that she does. She is professional, friendly, and truly cares about her residents. She made me feel like a valued member of the community from day one.
Overall, we had an outstanding experience working with Sonia Ortega at Countryside Apartments. I highly recommend her and the community to anyone looking for exceptional service, attention to detail, and customer care. Thank you, Sonia, for all your help and support!

Thanks again Sonia!