A-RV Storage & Repair - Arroyo Grande, California

Madison H.

I used A RV Storage for my Airstream motorhome for over 3 and was above and beyond happy with how they managed everything from billing, maintenance of the grounds, and security. Julie is wonderful to work with and always makes sure that security is the priority. I was lucky to find a spot at their location and would definitely recommend them!

Edi L.

We were extremely happy with the work. The tech is amazing at modifications and lowered the RV Bed frame so that it looks factory installed. It was Exactly what we asked for. We WILL be taking all future repairs and modifications to them. Thanks so much A-RV!!!!

Rideshare P.

In my 20 years of renting from storage companies, I have never come across a more professional group of staff and expert service as I have received from A-RV. They make storage a pleasure.you need something done, they kick into gear, their communication, billing, customer service, storage and repair sets the bar for other services to follow. Huge thank you, two thumbs up
Torsten

Jim C.

This is an honest review from my Santa Clarita home, three hours from A-RV in Arroyo Grande. Our son graduated from Cal Poly San Luis Obispo on June 10, 2012. My folks drove down from Washington State for the event, and since we have a motorhome I thought it would be nice to set them up with a delivered RV for both of us to spend a long weekend at Pismo Coast Village.

Though we’ve never used this kind of RV delivery and pickup service before, I looked online around the local area and contacted several rental facilities. We decided on A-RV because of their reasonable price, helpful information and rapid communication. Because I’m a planner, we booked a 35 foot trailer on February 8 for our June arrival.

I checked in with Tyler at A-RV several times after the booking, primarily because we’ve had some drive-away motorhome rental issues in years past. To tell the truth, I really didn’t trust the transaction so I stayed on top of it, but Tyler came back immediately every time telling me that all was good and not to worry.

As we approached June, I thought about A-RV’s service offering and my own motorhome. Our main awning had been troublesome for years, and I called to ask if they could fix it on the spot if I arrived when they opened on the day of our arrival to the area. I emailed some documents for my awning to the service manager Herminio so they would know ahead of time what they’d be working with.

When we arrived on June 8, they were all over it. Tyler had the rental trailer out and showed it to us. The tires had Armor-All and everything! We talked about the delivery time to the campground and he disappeared to prepare his day. Herminio brought our motorhome to the service area, where a technician immediately spoke to us about the awing issues before he got after them. We expected to wait at least a few hours for the repairs, which was no problem since we arrived early.

Shortly thereafter we were offered a ride to Pismo by Julie so my wife and I could goof off and have breakfast instead of sitting in the service area. We accepted the 20 minute ride and did just that…..goofed off. This actually worked out awesome because we were able to go to the campground to check on our sites as necessary to communicate with Tyler about the trailer delivery time. Did I mention we goofed off too?

Communication is everything and it was here as well. Tyler just happened to be delivering another trailer to the campground around Noon, so we hitched a ride back with him from the campground to A-RV. Our motorhome was done and we settled up with them while Tyler hitched up our rental.

We pulled into Pismo Coast Village and into our spot, where we met with my folks. Minutes later Tyler pulled in with the rental trailer, asked me where I wanted it, completely set it up, showed my folks how to work everything, shook our hands and he was gone…..just like that. The only other time I talked to Tyler was to call him with the time to come pick up the trailer.

My wife and I own a construction company, so we’re business people. As such we operate several thousand transactions every year. Our premise is absolute Customer Service and I can tell you right here that A-RV follows that mantra. What made me a little apprehensive in the beginning turned out to be one of the smoothest experiences I’ve ever had. The rental RV was very nice and everything happened on the clock.

Unfortunately today we find less and less that commands this kind of praise. A-RV is the real deal and if you are in need of their services I am telling you right now to contact them immediately. What a pleasure!

Nathan H.

Good large RV storage facility and repair shop. Would recommend if you have to keep an RV on the Central Coast.

Alan D.

Called and left messages twice to request a rough quote and reseal my RV roof and exterior walls. No one called me back after a weeks wait. Chose another RV company to complete the work.

JR L.

They went above and beyond. Only charging me for .5 hours of work when they estimated it at a minimum of 1 hrs.
Very reliable and obviously honest. Have definitely earned our future business.

Andrew R.

I rented a 29.9 sprinter travel trailer to camp on the oceano dunes memorial weekend of 2014. I aired both my personal truck and rental trailer down to 20 psi using my automatic deflators. When packing up I noticed one of the tires on the rental had a flat. I waited for two hours for the AAA truck to come air the tire back up so no damage would occur to the tire or rim. After airing up, I dropped the trailer back off at ARV storage and repair. I made Diana aware that the tire loses air and that I had to air the tire up. I asked that service take a look at it. I asked if they would like to do a walk through for damage. Diana declined the walk through stating the particular employee that does walk throughs was off that day. Which was a Wensday. after leaving I received a phone call stating there was "major damage" to the trailer. I spoke to the service manager and he is claiming he had to replace the broken lug studs, hub, and tire on the trailer. This is all new to me since I took it upon myself to make sure nothing happened to my rental trailer. Lug studs break when they are not torqued down correctly, loosen up, and shear off. Making sure lug studs are tightened to the correct torque spectifiation is NOT the renters responsibility. Therefore the renter is not accountable for damage that may occur due to neglect or poor service of the trailer. The service manager is also charging me for the flat the trailer has after I was sure to tell them the tire went flat on me while camping. He said it had air when i picked it up, in turn I responded "it also had air in it when i dropped it off". Which tells me the tire was aired up before I arrived to hook up. And lost air over a period of time. I am not responsible for the damage of the tire that was already bad nor am I responsible for the damage to the lug studs and hub that they are accusing me of. I would like my deposit that they are holding back payed in full and warn everyone to steer clear of ARV storage and repair.