AC Hotel by Marriott Oakland Downtown - Oakland, California

Jesus M.

Limpio, funcional. El personal de bar simpáticos y eficientes. Recomendable también por su relación precio calidad

Alex N. C.

Bien ubicado con un servicio excelente y grandes recomendaciones por parte de Yoselin en recepción y bien tratado por parte de merci en el desayuno el equipo del bar super bien tanto en recomendación de comida y bebida un gran lugar para comer dormir he estar con amigos todo muy limpio

Passenger43537541737

REALLY liked this place. First the good: Location is excellent - 2 blocks from 12th St BART station. VERY clean and super stylish/modern. Front desk & staff I talked to were very nice. The free breakfast was good and the infrastructure was mostly perfect - probably bc the hotel is very new (great big TV, fast elevators, really good functional HVAC and Wi-Fi). It all gives off a LEED-certified vibe, but don’t quote me. ||Things others may not like, but did not bother me were: location can be a bit sketch outside, there isn’t a pool (or a tub in the bathroom for that matter), housekeeping is only every other day if that’s your thing, and there’s a $200 deposit which I thought was kind of ridic. ||But if you’re a traveler who appreciates thoughtful interior design/architecture, navigating via transit and puts a premium on a central location, this place rocks. I will definitely stay again. Nice job, Team AC DTOAK.

John W.

There's a lot to like about this hotel. The design is fresh, the rooms are a modern design, and the property is clean. There's a free breakfast on the 2nd floor which is pretty good. Also, the sound insulation is good enough that I didn't hear any of the urban noise outside.
So why not 5 stars? A few nitpicks, but they add up to a point off.
1. Long line to check in, with only one person working.
2. The light switch by the door has a large illumination panel which cannot be turned off. If you like to sleep in darkness, this might keep you up. I finally devised a way to block it using the provided chair and some towels. If the idea is to provide light to make it out the door in an emergency (just guessing), then this should be motion activated or something. It's annoying.
3. I stayed several days and for some reason, my room was only refreshed on the last day. I wasn't given any option or explanation.
4. There's really no proper restaurant on site. There's a bar with a very narrow selection of finger food.

Dylan

Not sure why previous reviews have mentioned that they were concerned for their safety. They must not be comfortable or familiar with a big city environment. Due to the reviews, my expectations weren’t high but when I checked in I was pleasantly surprised. Front desk staff were super nice and friendly. The room was amazing! Beautiful views of the city, great rainfall shower and adequate space for working. Great size tv and very comfortable bed, no shortage of outlets for devises. Ironing board, iron and fridge in the room. Moving on to the gym, great! Most hotel “gyms” consist of a medicine ball, a treadmill and non matching dumbbells. The gym here is very good. Also breakfast is included. Great hotel overall!

Laurie W.

Pros: my room was extremely quiet, like shockingly quiet. There was road noise from outside, but I never heard any other guests. Excellent blackout curtains, maybe the best I’ve experienced in all my travels. Bed was comfy (and I’ve had back surgery so that’s saying something).

Cons: seems to be designed to cater to men. All the toiletries smelled like men’s products. There was no lotion or makeup wipes like you find in most hotels. The toilet was pretty high off the floor. The in-room lighting sucked. It never felt bright enough, even with the blinds open during the day. The staff were … interesting. During breakfast I could hear staff in the back using the F word. During checkin I overheard staff saying something was “bullshit”. I put in the Bonvoy app for early checkin but had to wait almost 2 hrs for a room.

Overall: I would actually (and probably will) stay there again. But would love to see updated toiletries.

steVen P. W.

beautiful tall building accommodating 2 dual marriott hotels together. although the area is not ideal, it is away from all the traffic and noise. valet parking is recommended and they provided excellent safe service. hotel has a good turn in lane for lobby and rideshare pickup. door dash was easier than searching for nearby restaurants. the lobby had plenty of seating and lighting with plug in socket for battery charging. the bar serves its purpose. breakfast had a lot of healthy choices that catered to all guest and was on the 2nd floor. the fitness room was also on the 2nd floor, which had everything needed for a good workout. the dumbbell selection was plenty and heavy. . . ive stayed in a few AC hotel but this one seemed to have smaller rooms. the view was outstanding from the 17th floor being able to see across the bay, SF skyline. the shower caught my attention, i loved the rain shower overhead option over the traditional shower head. beds were comfortable. complimentary water was welcoming gesture. frig available but no microwave in room. have to go to 2nd floor breakfast room to use microwave. no pool or spa. blackout curtains makes for a longer sleep.

Jason H.

The toilet ran all night and the air conditioning didn’t. We checked in late (11:30 pm), and the front desk guy offered to send up a maintenance guy “within the hour”, but we were too tired to deal with it. As a Bonvoy member, I got to use my free voucher + 15,000 points, but still had to come out of pocket $60 for the valet parking. Wouldn’t recommend, and won’t stay there again.