Atria Park of San Mateo - San Mateo, California

T May

I was a resident at Atria Park of San Mateo for six months and was very pleased with my experience at this assisted living facility while recovering from surgery and regaining physical mobility.

The staff is warm, caring, and highly competent. The residents are warm and welcoming and enjoy life and the amenities here. I made many friends at Atria. My living quarters were comfortable, clean, and modern, with nice furnishings. The building and grounds are attractive and well-maintained.

Atria Park enjoys an excellent location on the peninsula close to shops and services, as well as the 101 and 92 freeways, yet peaceful. I never lacked for activities to keep me engaged thanks to the many offered - bingo, movies, games, arts and crafts, stimulating outings, a weekly happy hour, and more. The shuttle bus provides convenient transportation for medical appointments and shopping trips.

Around-the-clock nurse availability gave me assurance that my health needs could be promptly addressed. The management team is clearly supportive of staff and residents. Nutritious and tasty meals are served three times daily in the dining room.

I always felt at home at Atria Park and that staff genuinely cared about my well-being. I would highly recommend this assisted living community to others seeking supportive senior living with compassionate care in a beautiful setting.

Kristina Pavao

We researched facilities up and down the peninsula for a placement for a beloved family member. Due to her care and medication needs, we narrowed the list down to just a handful, including Atria Park of San Mateo.

I initially spoke to Community Sales Director, Mark P. to arrange a tour. The tour was extensive and he answered my many questions. Mark is a wonderfully patient and welcoming individual and represents Atria Park very well. He is very communicative and helpful in navigating this important and sensitive process.

Atria Park is very clean and well appointed. Residents we encountered on tour seemed happy. It was nice to see so many participating in the group activities.

Due to various circumstances, it took several weeks for my aunt to be ready to transition from a skilled nursing facility to assisted living at Atria Park. So, as I write this, she is a somewhat new resident there. Though she is still transitioning to her new environment and caregivers, she has settled in a bit, been enjoying the meals in the dining room and bistro, explored the rooftop terrace and started to participate in morning exercise classes.

Staff is attentive and kind. Angie, the Engage Life director, is incredibly sweet and helpful. Alisa, the Regional Care Director, expertly leads the wellness team who organizes care and medications. Chef Jean Paul creates a wide variety of dishes, of which we always find something suitable to my aunt's preferences. The receptionists, usually Mirna & Irene, are welcoming and keep track of all visitors, maintaining safety and security, which I appreciate. Nena handles the business/billing side of things and is thorough and makes herself available for any questions or concerns. The caregivers, housekeepers, med techs, facilities team and dining room staff have all been great.

Renee Fitts

Last November my husband's health declined suddenly and we couldn't give him the support he needed at home. We had been researching assisted living facilities leisurely but now had to make a decision quickly. Sales Director Mark at Atria Park of San Mateo did a fabulous job of answering all our questions with absolutely no pressure to commit. All it took was one visit for my husband to feel this was the right place for him.

There is no "institutional" feel to Atria Park. It feels like family. When I visit everyone greets me by name, and Director Kirk always says hello and checks in with my husband when he passes by. Angie does an amazing job organizing daily activities, happy hours, and holiday events. Even my curmudgeon of a husband joins in. The food is excellent, and the bistro is my husband's favorite place to meet with visitors for a coffee and a pastry. His room is immaculate, his care compassionate.

We highly recommend Atria Park of San Mateo!

Heidi Berens

My mother lived by herself until she broke her leg at 99!!! We realized she could not be by herself anymore and moving in with my husband and I was not an option due to our stairs!!! I looked at several assistant living facilities and decided to move her to Atria Park San Mateo. She moved in in February of 2022 and I remember sitting in the parking lot crying hoping I did the right thing! Well two years later I can say it was the best decision i ever made. My mother - who will be 102 in June - is very happy with her new home. She starts her day after breakfast with exercise and then has wonderful activities to keep her mind and body moving! Her apartment is lovely and the facility is beautiful. The dining room and bistro serve great food. But none of this happens without the wonderful people who work at Atria. The caregivers are attentive and caring and the staff makes an effort to know you and greet you by name. Mirna and Irene welcome you as you come in the door and next stop is to see the Sales Director, Mark, for a little basketball chat! Of special note is Angie Serraron who plans the activites and always makes the facility a cheerful place - especially during the holidays. She makes everyone feel special! Atria Park of San Mateo gets 5 stars!

J Pollina

Mom loves it at Atria! Very friendly, caring staff all around! Good food and fun activities! It’s been a blessing for our whole family.

Natalie Berg

Mark, in sales was fantastic at answering all of our questions before deciding to move in my mom earlier this year. Angie has been wonderful in helping her adjust and getting her to try some of the activities. Facility is beautiful and she has really enjoyed the food selection. Head chef, Jean Paul has been so kind and even included some of her requests! Exec Dir, Nelson has been accommodating when we’ve needed help solving problems and staff has been very courteous and helpful! I highly recommend contacting facility for a tour to see for yourself!

Shauna Rose

My spouse has been living at Atria Park of San Mateo for almost a year now. I visit him daily and have witnessed the caring and doting staff. They all greet him by name and are attentive to his needs. When he is not feeling well, he stays in his room, and they check in on him every few hours to check on his well being. The restaurant servers knows his favorite foods and if he is coughing or sleeping, alert the medical staff so they are aware. If he skips a meal because of his Dementia and cannot remember whether or not he has eaten, they will make sure he eats the next meal.

My spouse was staying at an assisted living facility 5 blocks from our home but I moved him to Atria of San Mateo. It was and is the best decision I made. There is much more socialization opportunities (taking a drive to see the nearby sites, movie night, painting, & religious services) and the staff from the reception desk, to the cooks, to the servers, to the activity coordinators, to the medication aides, are all attentive and caring.

Laura Gigi

Take a look at other facilities before you sign up. Ask the right questions. Get information on management from all levels. Investigate the facility & make sure you get the right answers of who is actually in charge not just management at this facility. Other than that the interior of the facility is clean & the food is good.