Union Station Adult Center - Pasadena, California

Dinors

Estuve viviendo ahí por dos años y por compasión le preste dinero a Olivia Villegas porque le iban a asesinar a un hermano por narco y después de dos años de tanto cobrarle lo que recibí fueron insultos de su parte y lo que no me explico es porque tienen trabajando ahí personal tan abusivo y sinverguenzaPor otra parte mi msd sincero agradecimiento a las señoras Bárbara y Ámbar por su insuperable profesionalismo,así como a Ben,Lorenzo y Maritza.En lo personal la Sra Bárbara aparte de hermosa es compasiva.caritativa.justa.ecuanimey recta.un ser humano excepcional igual que Ben

Terrance Riley

I am so proud that I kept my standards the same as I should. While I wait in line at an adult center such as this one in Pasadena ca. I did not waste my time or these faculties a members that stood by me when I was a still am in a position where I know to be mindful of others. No matter the career or work place.‍♂️?‍♂️?‍♂️?️‍♂️?️‍♂️?️‍♂️?‍♀️

Robert Alarcon

My experience with Union Station. Sam it's okay to starting extent but my housing coordinator for the Union Station from Woodbury and Lincoln at for housing coordinator that quit on me one of them being tell me I had a place to live and just let it go one of them visit me in the hospital but I never heard from again now I have his new person named Kimberly Crawford wow it's going to run out on me again how many time does Union Station going to put me on the back burner and let my section 8 voucher expire I need a new agent some of these people here don't give a s*** about you I tried and tried with these people but none of them don't want to do anyting how old is your local city for the money

Kay Mercer

My experience with Union Station homeless services is longstanding and I don't think say this lightly...I am very grateful to all the staff, especially Barbara,Mike, and Diane they all went the extra mile for me. I have had a roof over my head for almost 3 years now...and guess what, I pay the rent. ?The staff especially Sean and Alexis are now helping my very I'll brother to secure a Safe and Stable place to live. Than he can stay home and not be hospitalized due to not having a place to hook his oxygen, CPAP machine and other medical equipment. Looking forward to seeing him off the street.

Kassaundra King

I Stayed Here, Referred By My Case manager And Had To Request A Transfer Out!!!!! It Became Like "New Jack City", The movie!!!!!!

Lorraine

Reviews of Union Station should NOT include volunteers' reviews!! It defeats the purpose of reviews.

This review pertains to the Adult Center on Raymond Ave. This place is the dregs. Like Hell itself. If you want to be treated like a second-class citizen, like you've done something terrible to have landed in a position of homelessness, than come on down! The staff is the worst. Barbara B, Kim C, Nita C...oh my god. The most apathetic, ineffective, self-serving, inconsiderate, dishonest social workers I've ever encountered. Diann Horton tries, but isn't able to maintain a decent staff. Ryan I, Program Manager, is disconnected, disinterested, and thoroughly lacking in the ability to handle escalated issues. They all turned a blind eye while a man spiraled into paranoia, ultimately murdering his young wife in the most brutal fashion you can imagine (Google: Valentino Gutierrez and Tiana Alfred). They allow anyone into their shelter...be it psychotic criminal, or 80-year old with dementia, and couldn't care less at the outcome (I couldn't believe the elder abuse of this woman that went on!). At one point during my stay, we were robbed and the dorm was ransacked while we slept. These people insisted that the woman responsible would be welcomed back, despite residents still missing purses, and trying to get new IDs, SS cards, etc. They didn't care one bit that we were all traumatized. As far as Kim C. this woman will tell clients she "loves" them, but then won't return a call, email, or text for WEEKS, and then when she does, she tries to turn the blame on the client. THIS SORT OF TREATMENT OF THE HOMELESS EXACERBATES THE ISSUE OF HOMELESSNESS ITSELF! I've never in my life been treated so poorly as I was by Union Station. We're given assistance, but expected to sacrifice any modicum of pride or dignity we have left.

There are many mentally ill clients at Union Station. It's not a transitional shelter. There are clients who've been there for as much THREE YEARS!! What does that tell you about their "Housing" abilities! They have written on their vans "Employment Housing and Recovery," or something. They do NOTHING to help with employment. NADA. That's a joke. They have a bulletin board with outdated flyers on it. They do NADA to try to help the drug addicts and black-out alcoholics. It's insane. Truly, a nightmare.

Whatever you can do to avoid this hell-hole...do it!

p.s. How funny that our nighttime thief (PH) has given Union Station 5 stars! Just yesterday, it appears. And another thief has reviewed Union Station favorably not once, but twice, and mentioned God, while being known by all as the biggest thief there (BM). Also, AN EMPLOYEE (DB) has left a positive review! How does THAT help someone decide if they should risk their physical and mental health by staying at Union Station?!

Blake Matthews

Gods plan was this place saved my life.
When I had nowhere to go, no one to help me they were there to offer me a shower, a bed to sleep in, 3 meals a day. It takes a while to get into the shelter if you have no guidance.
It took 5 months of sleeping around the facility anywhere that i felt safe. After seeing I was assaulted and robbed violently the people at UNION STATION stepped up to allow the one emergency bed to be for me. Thus I am now on my way to receive my own place after being robbed and devistated by my separated wife who took our hone sold it while still married to me then she took the money from that sale to buy a home in Bakersfield ca. Puting the rest of it in her own name. I will be going after her with everything I got from the resources at
UNION STATION Homeless Services. I am very greatful for the love, and support from everybody there.

Tanya Jefferson

I didn't get a bed. Different strokes for different folks. And many different new faces came in and was received a bed while i was sleeping in my car.