GreenTree Inn & Suites Florence - Florence, AZ

Alma Peña

Exelente servicio

Keila Garcia

No agarran chash que culera

Emily K

I gave this place a four because the staff was definitely a 5. They were top-notch, beyond pleasant, kind, and helpful. Because of them - I would consider staying there again. The room itself left a little to be desired. There room had a smell to it that I felt like was old smoke from when I’m guessing the room used to allow smoking. But really, get rid of that ancient carpet and do a little updating and there would be no contest on the quality of this place. The bed was comfortable. Everything seemed to work. But because of the odor alone I would give it a three. Thanks to their amazing staff, my review stands at a solid four.

Jessica

I’m very disappointed! I don’t ever leave bad reviews but this time it’s needed. I grew up in Florence and have been coming to see friends there for over 20 years. I have been staying at this hotel ever since it first opened as a holiday inn (wish it still was) I have stayed a few times with this new company, it’s been a while but has always been good. This past Saturday my friend and I stayed and I’m not happy. The front “electric” doors didn’t open or close we had to manually slide them. The girl at the desk was alright she wasn’t mean but you can tell she doesn’t love her job or people being there. The beds in the room were tilted like the foot of the bed was up higher than the head of the bed. Both were the same, so weird. The carpet felt moist like it was just drying (not from being cleaned) thinking it had water damage In the room because of the floor and what looked like new patch work not done very well. If there wasn’t water damage then I have questions. The coffee maker was dirty,
some weird stains on the box springs, don’t want to think about that and to top it all off the beds and pillows sucked. The beds don’t even seem like they belong there. I was so looking forward to the comfortable beds and pillows that use to be there. I’m very sad they were so horrible to sleep on. That’s always my favorite part of the hotels. So I don’t plan on staying there anymore. But on a positive note they don’t have bed bugs we checked. There was noone at the desk when we checked out to let them know. Very sad

EJ Smith

Hotel is good but is starting to show its wear. Our room has ripped curtains but was otherwise was nice. Breakfast was pretty good but with limited selection. Parking is tight near entrance. Convenient to downtown Florence.

Jessica Painter

Amazing staff. Comfortable and clean rooms and beds. Really nice continental breakfast. This is a hotel we will definitely return to.

Tom V

I would give Green Tree Inn and Suites in Florence, AZ, zero stars if I could. We booked a suite, expecting at least basic cleanliness and amenities. Instead, we were downgraded to a standard room with no explanation or compensation. The room we got was terrible—no carpet, no kitchenette (which we had specifically booked), a horribly uncomfortable bed, a filthy coffee machine, and a room that clearly hadn't been cleaned properly. When we complained, the staff shrugged it off and told us there was "nothing they could do," yet still charged us the full price for the suite. This place doesn’t deserve to be called a "hotel," and it’s laughable they call themselves "suites."

Expedia was no better—they refused to take any meaningful responsibility and offered only some useless credits for future bookings. Avoid this place at all costs. It's not even worth two stars.

Gina Ellis

Spent 3 nights here. Nice place, good breakfast, awesome staff, clean rooms with a very comfortable bed. My dog thought so too. Would definitely go back.