Sophie Station Suites - Fairbanks, Alaska

Angel G

Cómodo, amplio, buen servicio y un supermercado cerca, para poderte preparar algúncaprichoal disponer de cocina completa el apartamento. Nosotros nos preparamos unas patas de cangrejo rojo, un surtido de quesos, uva, pastas, etc.. Vino Marqués de Caceres y cava Freixenet., de todo esto tenían en el super mercado.

Stephanie Simonnet

El personal es muy amable, las habitaciones son muy comodas, espaciosas y la cocina está muy bien equipada y todo muy limpio. El hotel está cerca de aeropuerto, buena ubicación, cerca están dos supermercados, una estación de servicio y restaurantes. Volvería a repetir si dudar.

El único inconveniente es que quisimos pedir room service un domingo que estaba nevando para no tener que salir del hotel y nos informaron que no prestaban ese servicio los días domingo.

Jan C

Had everything we needed. Single bed mattress was too soft. Kitchen was nice to have. We saved money on food by having the kitchen. I slept on the couch, because of the soft mattress. Had plenty of pillows & blankets. Kitchen stocked nicely. Nice Room!

Destination414326

This is a great alternative to your typical hotel room. Its a spacious suite with complete kitchen and plenty of space. Its a bit older but well maintained and the staff is friendly and professional. ||Food at Zach's was very good but was a bit understaffed when they were really busy. ||Overall a great place to stay.

Martha B

The suites are very roomy, with a full kitchen and separate bedroom. The place is old, but clean and comfortable. The location is good, within walking distance to restaurants and stores. The flowers are amazing. I did not eat here, since there were other options nearby.

Sianna Crawford

Off the bat the front desks customer service was terrible. A young girl with black hair had the worst attitude. We had to wait for our room to be ready and when I went up to ask a question she seemed terribly inconvenienced that she had to put her book down. Her other associate also sucked in a book didn’t even bother to look up. We had been waiting for two hours to get any update. To get an update we had to go up and ask. Again receiving glares and rudeness in her responses. Our business has been coming here for years and have never received such disrespect from the front desk. Such a shame.

Jeffrey Cohen

We stayed here for 2 nights as part of a Royal Caribbean cruise package.
The place is nice, the suites include a bedroom, living room and full kitchen. Ours was spacious, clean and roomy and the staff is very friendly.
The biggest negative is that the food is obscenely expensive, by any standard, for very average food. The breakfast buffet is almost $30/person and it's just breakfast food...there is nothing extraordinary; no champagne, roast beef, salmon, omelette station, waffles, etc. You can choose from eggs, bacon, sausage, pancakes, biscuits and gravy, or cereal and pastry for almost $30/person (I think it is actually $28). It would be a hard pass for me had i known in advance.
The other negative is the location is not great, it's safe and quiet but it's not near anything interesting. However, there is a Safeway grocery store nearby so you can grab some groceries to cook in the kitchen in your room and avoid paying at the restaurant.
Another negative, you only get room service every 4 days, so save those towels! However, you can get fresh towels at the front desk

Melina Reger

Awful smell, unsanitary air, despondent apathetic manager. i checked in and was immediately hit with an unpleasant smell. After staying a night the smell got worse and we realized it was coming from the AC unit that was running. The AC was on because the temperatures were in the 80s and smoke from local fires put air quality into purple unhealthy levels. After going to my family’s other booked rooms I realized they did not have the awful pungent smell.

I asked a staff member go to my room and she agreed the smell was bad. She then found her manager to speak with me. This is where it got frustrating because the manager couldn’t have cared less. She only offered to look at the AC unit and spray heavy deodorizer to “mask the smell”. Then she told me if you’re trying to cool the whole room, you’re over using the ac unit….i said that makes absolutely no sense. When she wasn’t offering any other alternatives, I asked to be moved but the hotel was booked. Then I asked for a discount and she only agreed to discount one of the nights. If you book this hotel in the summer, make sure your AC unit isn’t rotten so you have to pay for a bad room.

I left the hotel and moved myself and two young kids into best western suites around the corner which is far cleaner and more a pleasant stay. Also, we didn’t wake up with awful headaches from a disgusting AC unit, there was free breakfast, and a more pleasant staff.