Chelsea's Pet Resort - Fairbanks, Alaska

Ami Dal Sasso

I was dreading leaving my boy for two weeks but upon picking him up today I was assured I had nothing to worry about. The staff were so friendly and reassuring and my boy came home healthy and happy. Will definitely come here again.

Joohyun Lee

We have a Labrador Retriever who get's very hyperactive when she see's people. But she's never ignored and looks like she always has a fun time at her home away from home. I gave 4 though because
she smells WAY too much of antibacterial and sanitization stuff when she get's back. (I would give 4 and a 1/2 stars if I could)

Carla Wiborn

We took our Mr Business a Jack Russell to Chelsea’s Pet Resort, it was kind of a last minute thing as we found out we could not take a dog with us last minute, they took him in and took care of my sweet boy, I am so happy with the care he received I would definitely use this kennel again… thank you all for taking such good care of my boy❤️❤️❤️

Dan McAllister

I boarded a Belgium Malinois who is very high-strung. After being away for a week, I returned to a happy, clean, and well-groomed dog. The staff was very positive. I will bring Nick again and have no concerns about his well-being. If you run a working dog, then have no fear leaving them there.

KauaiboysAK

Great kennel that actually cares for your pet. I happily take mine there when she can’t travel with me.

Megan Madsen

I do not like to speak badly of local businesses, but I will not be using this facility again. My pets came home generally happy and well fed but I just had a terrible gut feeling about the cleanliness of this facility. It smells strongly of bleach and urine. All of my animals and my pet carrier were immediately given a bath when they got home. Their fur was sticky and the smell was so so bad. My dogs and cats have never peed on themselves, and my cat had wet himself and the dogs smelled like they had been sleeping in urine. This is the smell if animals not being let out, or staying in a dirty facility. If it is strong to a human nose, imagine how it must be to their sense of smell. My husband was retching and the car had to be aired out after bringing them home. Overall, I am thankful my animals are alive but it was not a good experience.
Update - My dogs both are vaccinated and have kennel cough. And while at the vet, I happened to meet another person who had picked up their pet from here with an open bleeding cut on her paw. This place has really gone down.

Jennifer Cochran

Update:
We have a new new small dog, Boots, and he spent his first time boarded at Chelsea’s at 9 months. They continue to do a fabulous job. The staff there really pay attention to the dogs. Our little guy really can’t handle the cold but I failed to tell them this. When we picked him up today they mentioned this to us. I really appreciate that they pay attention to the individual needs of each dog. Once again I highly recommend this for any size animal!

I highly recommend this pet resort. Our little dog Fritz stays with them several times a year, and has done so for years. All of the animals on this property are happy and healthy. We had Fritz groomed by Chelsea on his last day and he looks great. It was the best grooming he has had. I really appreciate all of the staff here and really feel like they enjoy the animals. Fritz is always happy to return to Chelsea’s Pet Resort. We wouldn’t use anyone else.

Jennifer Zawislak

Edit: Sadly, I am having to downgrade my review. My small dog was injured on two separate occasions while staying at Chelsea's. I think the injury was caused by my own dog and her separation anxiety/FOMO, and not due to the staff or another dog. Accidents are bound to happen, but the staff didn't seem to know what happened and didn't notice the wound until we pointed it out when we picked her up. They also didn't seem bothered by my dog having a bloody cut and bump on her head and did not apologize. When I contacted Chelsea, she was apologetic. However, since this is the second time this has happened, we won't be returning. I don't feel like my dog is safe if the staff does not notice injury.

Previous Review:

My dog loves going to Chelsea's Pet Resort! The staff are friendly and really seem to love the dogs. When you live in Alaska, most us have to travel outside the state or down to Anchorage several times a year. It's important to me that my dog have a safe place to stay. I've visited other kennels in town and they were kind of chaotic. Chelsea's Pet Resort is a very peaceful place.

From my experience, these are the things I like most about Chelsea's Pet Resort: 1) Chelsea and her staff are able to give the dogs individual attention. One day they noticed my puppy wasn't in the mood to play with other dogs, so they brought her upstairs to the office. How sweet! 2) Chelsea is a great groomer, and since she has a relationship with my dog, it helps to lessen my dog's anxiety about grooming and my dog looks great! 3) My vet keeps his own dogs here when going out of town, so that carries a lot of weight with me. 4) The property is gorgeous, the office and kennel are clean and well organized.

A previous reviewer said they were not allowed to see the kennel. That was not my experience. I asked, and they gave me a tour, no problem!