Residence Inn by Marriott Oakland Downtown - Oakland, California

Nasr M.

I recently stayed at the Oakland Residence Inn and loved my experience. The complimentary breakfast had great variety and quality, and the lounge area was perfect for relaxing. Everything was spotlessly clean, from the lobby to the rooms. My suite came with a full kitchen - stove, fridge, and all cooking essentials, making it ideal for an extended stay. The layout was well-designed and comfortable. If you're looking for a home-like hotel in Oakland, this place delivers.

Kevin K.

Don't select this property for staying near Children's Hospital or other family stays. I made reservation well ahead of the stay and received all the normal confirmations, but upon checkin our family (staying near their child having critical surgery at the hospital) was told that someone at Marriott provided us incorrect information, hospital discount not authorized, etc. Basically it was all our problem even though Marriott made and confirmed the reservations/rates. I called for a manager multiple times but never received a call back.
Family checked out early and moved to close by hotel where they felt actually welcomed.

Anita H.

Spent most of Christmas week at the Residence Inn in Oakland with a brother and sister-in-law, visiting family for the holiday. We had no complaints about the rooms or service.

The rooms are very nice. Well equipped kitchenette with most of the dishes needed for a quick meal. The room had a dishwasher, which was greatly appreciated. Oddly, there were no ice trays, but I didn't request any, so that may have been a one-off.

The bed was comfortable with plenty of pillows and a good sized comforter. The shower was large and roomy, with plenty of hot water for a pleasant shower.

Parking was $50/day through a valet. Valet service could be done through texting from the room as well as from the lobby.

There is a bar with food located on the first floor, and a laundry (noted on the elevator) on the second floor. The elevator requires a keycard to activate - a nice security feature.

The hotel is conveniently located in downtown Oakland close to highways and several restaurants.

John G.

This property is close to my meeting location - the bed's are comfortable and it's quiet. There were no wash clothes in the room, no decaf tea or coffee. This may be my last visit to this property. I can't in good conscious recommend this place.

Erica

Hotel pillows are always a bummer. Especially at this hotel. The bed was comfy enough to sleep in for 2 nights, but I wouldn’t want to stay any longer. The room was a nice suite. Big desk to work at if you’re here for a work trip. The complimentary breakfast was really good, the hours are short though. Girls at the front desk were super nice and the valet employees were very helpful.

Lazlo V.

Staff were great. The room met all expectations. There is no parking lot. Valet or who-knows-where street parking are the only options. Valet was $50 per day. I wish I had known that ahead of time.

Mia L.

Have not stayed yet - my stay starts in a few days - but customer service is already questionable.

I called with a question, after two machines and four minutes, nobody answered and I hung up. Tried again a few minutes later - someone picked up quickly and asked if I minded holding. After a few minutes, the line ended. The front desk should not be so hard to reach

Edit: tried again the next day and reached someone quickly and they were lovely and responsive. Maybe it’s staff dependent, maybe it’s staffing in general

Trip.com M.

Hotel is super nice BUT parking expensive. I parked at a meter at night and woke up at 7:58 to put two hours in meter!! Had to leave at 10:00 for airport!! Bed was comfy but hotel parking costs an arm and a leg!!!I would not stay here with a car again!!!