Park Inn by Radisson, Petaluma - Petaluma, California

C

First off, i must clarify, that i know that this previously was Motel 6, and the 5 stars i freely gave were for customer service. (Never happened at Motel 6) i had gotten a call for help from a good friend. It was one hour prior to checkout and they were laid up with a migraine and what looked like both of their suitcases had exploded. Once i had them in the shower i ran to front desk and asked Ella for clean towels, [to which i was smiled at, told no problem and given uber plush towels(not like crappy ones in room)], and the code for WiFi. Ella asked me which room i was in. I then explained my situation and gave her my friends room number. She looked it up and smiled and gave it to me, all without even a single eye-roll.
Things were going smoothly until i noticed checkout time was rapidly approaching. I opted to go back to front desk in person as opposed to a phone call and i was rewarded with a late checkout!
This is unheard of for Motel 6. So THANKS ELLA! Will definitely stay again!

Kymberly

Positive: Pleasant staff. Manager made me laugh my first visit with her wittiness. Negative: No microwave, fridge or coffeemaker in room as advertised. The cable TV is a joke. The Internet goes down every 4 minutes. Literally. No breakfast as advertised. It's cheap, clean bottom barrel sleeping. The manager is funny as heck though!

Patrick

Positive: The Mgr lives below the room I was in and every time I walked to go to restroom or anywhere she would pound on the celling.. this started at 7pm and she called to tell me I was loud and I was quietly watching tv.. Regardless it was terrible! Negative: It says when you book refrigerator and microwave.. It doesnt. Out of 120 rooms only 7 have. It also says free breakfast NO BREAKFAST) Just week coffee. The floors turn your feet black & only a few tv channels on tv

Raider N.

Walked into my first room and there was clothes on the bed with the shower running. Thankfully i didn't catch them just getting out of the shower.
When i got to a vacant room it had it all... cockroaches, flies, ants and a big spider on the wall. The toilet paper had maybe 33% left on the roll with 2 dead cockroaches on it. Rust in the shower. The deadbolt was missing and the room a few doors down was caved in from an appearant car running through it. I swear i was getting pranked, straight out of a movie.

Victor C. ?. 7.

It's a place with working shower, affordable price tag and roof overhead in a good location. Don't expect much, it's alright to stay in and sleep over night but you might smell something on the parking lot, see some cracks on the wall or ceiling, bring your own shampoo and towel as well since it was only one bar of soap and one bath towel lol 😆 I am not saying it was bad, for the price I got checked in with no problem and had a good night sleep 😊 but it is 3 stars no more than that at this time. Oh there was no remote for TV lol

Ryan

Positive: The price Negative: There was what appeared to be poop in the shower and room was worn down albeit you can tell they put down fresh paint on the walls. The bed was similar to a futon not comfy. But for the price it is what it is.

Michael W.

At this moment their rooms need a lot of upgrade considering they were Motel 6 originally bedroom TV to a lot of meth heads and the room still shows damage from that era they need to fix their cable system also they do not have Cartoon Network on their TVs unless if it was a encryption problem and that means there Network and cable setup wasn't properly installed

Saying all that location isn't half bad it's next to Hen House in Lagunitas so if you need a safe place to crash for cheap they will rock hard for being comfy did you have a good amount of vending machines and other things active so they do try to actually serve their clients check in was amazingly easy and surface was great considering I checked in at 1:00 a.m.

Gary

Positive: The People. Made it easy. Friendly. Clean Rooms. Good Location. Better than I thought Negative: ""