Candlewood North - Northridge, California

bald K.

Overpriced apartment. Bad management staff especially Ann Bergara, very rude and unprofessional. Only good thing about the apartment is maintenance who promptly sort out any issues. There are way better apartments around for lesser price and more amenities around.

Terri S.

At first glance the property looks clean and well maintained and the staff seems very nice and accommodating; then once they have your holding deposit, they take 3 days to let you know you're "conditionally approved" without any explanation as to why, ask for first and full month's rent as deposit while tacking on several other fees in addition to the rent which aren't made very transparent at the start. The holding deposit is only refundable if you cancel within 24 hours, but how can you if you don't know whether or not you're approved until 3 days later? I canceled my application after realizing they were trying to strong arm me into renting with them by informing me my holding deposit was no longer refundable. In addition, I was out of town and asked that they allow me 2 days to make my decision upon returning, but they refused, knowing that I paid the holding deposit to allow me time to decide until my return. To add insult to injury they also demanded I pay additional application fees. Although, I lost $375 in the process, I'm glad I decided not to go with Candlewood North and Waterton Management company. They are definitely in it to collect funds by any means. I highly recommend passing on this one. Read the other reviews too! They have a lot of negative feedback from renters too!

aakash D.

I am having a fantastic experience living at Candlewood North from last 3 years. The management, especially our manager Ann Bergara, was exceptionally cooperative and supportive. Ann's dedication and expertise in handling all aspects of apartment living truly stood out. From maintenance requests to community events, she made sure everything ran smoothly. It's been a pleasure to have such an awesome manager. Highly recommend this place!

Nikolai R.

Honestly, the apartment on itself is very nice, even though a little noisy since its directly next to the Blvd. But overall, it is a wonderfully looking space with a lot of palm trees and two pools. The maintenance is also very nice and do a great job. The only minus are the two managers, who don't like their job, believe me. They were very rude towards me, and some of the older gentlemen, living here. Plus, there worst is coming: the leaf blower violation.
If someone of you residents read this, having a leaf blower on is actually illegal in the state of California. So if you see this guy, call 311 LA. He is from a different gardening company located here in Northridge, and not directly from Waterton, even though working for them.
The two not so nice ladies wrote me a letter that states, that I need to leave him alone, that I should be "patient", and that it would be a lease violation. Extremely unprofessional. They just want me to leave with a lot of payment. But I'm telling ya, I'm gonna leave anyway. With only leaving you the deposit, since noise by an illegal leaf blower is a "nonhabitable" condition. Bye!

Devansh B.

The worst manager and the management company I have ever seen as far most of the residents are having trouble with it . and I will never recommend this type of service to anyone ; No refund of deposits ; no problem solving ; leaking of water and water clogs ; no response from the management team ; rude and mean staff ; I would never recommend anyone to be in this Appartment as long as it has a manager like Ann ; please check before moving in
Best property with worst manager and most of the good reviews are maybe paid don’t trust them

Dr BHAVSAR

N A.

I have been a long time resident here at Candlewood North. I’ve been through a few different managers. Very recently we got a new manager, Ann B. So far I am very pleased and excited to have her as the new property manager! She has been very pleasant with every interaction I have had with her, very friendly, and when there is an issue, she addresses it right away, which is a breath of fresh air! I give her five stars, but the reason I took out a star for the review is because of problematic neighbors that I have. But I have full confidence that she will get this resolved! Thank you, Ann!

Idan M.

Candlewood North apartment complex is a great place to live. It's close to CSUN and many other main Northridge attractions and businesses. Management is great and they do everything they can to help the tenants and maintain a healthy living environment. Ann and Yasmin and the rest of the crew are awesome people!!!!

Phyllis B.

The whole entire staff at Candlewood North is fabulous. Ann and Yasmin you two are the best - you take care of us all. When there’s a problem in the apartment it gets fixed right away. You are on top of everything - the maintenance guys are absolutely awesome - they can fix EVERYTHING thank you so so much Jesse and Ryan;you have golden hands!!!You are all AMAZING.. It’s a pleasure living here ,