The Redwood Riverwalk - Fortuna, California

Carolina R

Es un hotel muy lindo y confortable. Cuenta con piscina cubierta y wifi de alta velocidad incluso en las habitaciones. El personal es muy atento y amable. El desayuno no es muy completo, parece que están remodelando la cocina.

Gerardo Américo Moya Prado

Habitaciones bonitas, con tomas de voltaje suficientes, lugar limpio, camas cómodas, buen desayuno y buen precio.

Megan Dutra

The people working were all really nice. We had a good experience with the customer service. Nothing crazy amazing but was arguably the only good thing about our stay along with the indoor pool for the kids. Okay the positives are over.

This is a warning, SERIOUSLY. If you like a comfortable mattress or expect this at a hotel, DO NOT and I repeat DO NOT book this hotel. The mattresses were legit lumpy and hard. They give the minimum amount of pillows. Two per bed. On a mattress that uncomfortable more pillows are necessary. No extra blankets were provided. It was a place to lay our heads but the best western around the corner is much more comfortable.

Onto the pool area, the LOUDEST indoor pool I have ever experienced. It is impossible to even talk to someone sitting next to you. Not sure what the issue here is, and it was absolutely freezing sitting in that room. Nevertheless the pool was warm and the kids loved it.

The continental breakfast was very simple, it wasn’t bad. It wasn’t great but not bad. Very basic options. The milk for the cereal wasn’t on ice which bothered me.

So my takeaway is to completely avoid this place and spend the extra money at the best western.

Dave K

Pass on this hotel........ online pictures may look good........but we have nothing positive to say about this property. |Paper thin walls. Cheap uncomfortable old mattress ..........beds very low to floor. Cheap old bedding and pillows. |Needs updating EVERYWHERE. |Ice machine was broken...........|Heater in our room made an awful grinding noise at night........ so had to turn off the unit. A miserable night of sleep. |Breakfast was the worst. Yogurt was in a bowl ....not individual yogurts. Not healthy.|Look elsewhere.

Meredith Olin

Kind front desk staff (Dan) who accommodated us when we got the date wrong. The only hotel I stayed on my west coast road trip with a nice pool and good tv channels. Large and clean room! Would recommend.

Elie Torrejon

The lady at check in was amazing! Honestly she’s the reason I’m leaving a review in general. She was welcoming and kind. She went above and beyond to make me feel welcome and happy she realized my son wanted to play in the pool and she made sure he had enough time to do so sense we got there a little later in the night. I wish I could have gotten her name. The room was great, we stayed in a room with a huge spa tub inside. The ac made quite some noise. The courtyard was sooooo cute, that might have been one of my favorite things! Overall it was a good place to stay and the hospitality really made my stay a positive experience.

Alisa H

The website claims they treat guests as "treasured friends," but charged an additional $25 to my credit card for seemingly no reason. When I called, I was told that housekeeping reported two towels and a bathmat missing, to which I replied, "Um, what?!! That's completely wrong. There's been a mistake." This is the point in the conversation when I expected the staff person to reverse the charge and thank me for following up. Instead he told me his manager would call me. At my work, when someone says there's been a mistake on their account, I believe them. Twenty-five dollars matters, and so does someone's word. I'm returning to the area in a few months and have already booked the property next door. Watch your credit card transactions if you stay!!

Andres Mastroberti

So I’ve to say the hotel is dated little bit dirty here and there, but I can close one eye on that, what I can’t stand is how rude, bad and unapologetic the know as well as the owner, she didn’t have any knowledge of costumer service, just start to shout and get different behaviour when u make her notice something, I’ve been coming regular to this hotel for the past 3 years w my group of friends, we always booked a minimum of 3-4 room while we explore the redwood forest, but after last time we will not get to this place anymore, simply cause her attitude and behaviour is gonna be the downfall for this place!!
For the rest the White ginger lady at the desk in t he morning is such a lovely and kind person as other members of the staff!!!

Be aware of the Indian lady w her attitude that resembles the way of how she will speak to someone consider as lower castes compare to he….